Return policy

Returns are not accepted for products in electronic format.

Printed books and supplements can be returned within 14 days of receipt.

The procedure is as follows:

1. Please email us or use the form on the Contact page to provide your order number, your decision to return the product(s), and proof of return. You are responsible for the cost of return shipping.

2. If you paid by card, the refund willbe credited to your card.

3. Ifyou paid by cash on delivery, please provide your IBAN, and the money will be refunded to you via bank transfer.