Terms and Conditions

Last updated: April 28, 2026

1. Seller Information

Nicolae Marius Ciprian I.I., VAT ID: RO47125027, Trade Register No.: F2022000732165, Registered office: Craiova, Dezrobirii Street 67, Dolj County Email: doctorcip@doctorcip.eu

2. Subject of the Contract

These terms regulate the contractual relationship between Doctor Cip and customers who purchase products through the doctorcip.eu website.

3. Order Placement

The order is confirmed by email after checking product availability and processing payment. Doctor Cip reserves the right to cancel orders in case of pricing errors or unavailable stock, with a full refund of the amount paid.

4. Prices and Payment

All prices are expressed in RON and include VAT. Payment can be made by: bank card / bank transfer / cash on delivery. Doctor Cip does not store your card data.

5. Delivery

Products are delivered by courier within 2-3 working days in Romania, and within 7-10 working days in the EU, from order confirmation. Delivery costs are displayed at checkout. The risk of loss or damage to the product transfers to the buyer upon delivery.

6. Right of Withdrawal

According to Government Emergency Ordinance no. 34/2014, you have the right to withdraw from the contract within 14 calendar days from receiving the product, without penalties and without needing to provide a reason.

Exceptions (Art. 16, GEO 34/2014): hygiene or medical products with broken seals cannot be returned.

7. Warranty and Compliance

Products benefit from a legal conformity warranty of 2 years according to Law no. 449/2003. In case of a non-compliant product, contact us at doctorcip@doctorcip.eu.

8. Liability

Doctor Cip is not liable for indirect damages or loss of profit resulting from the use of the products. Total liability cannot exceed the value of the respective order.

9. Dispute Resolution

In case of a dispute, we encourage amicable resolution. If this is not possible, you may contact:

10. Applicable Law

This contract is governed by Romanian law. Any dispute not resolved amicably will be subject to the competent courts in Romania.