Privacy Policy

Last updated: January 8, 2026

Doctor Cip - Your body will thank you! operates this store and website, including all information, content, features, tools, products, and related services, to provide you, the customer, with a tailored shopping experience ("Services").Doctor Cip - Your body will thank you! is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a discrepancy between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall apply with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any Service, you confirm that you have read this Privacy Policy and that you understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies you or another person or that can reasonably be associated with you. Personal information does not include information that is collected anonymously or that has been anonymized so that it cannot identify you or be reasonably associated with you. We may collect or process the following categories of personal information, including conclusions drawn based on that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including name, address, billing address, delivery address, telephone number, and email address.
• Financial information including credit card numbers, debit card numbers, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, preferences, and settings.
• Information about transactions, including items you view, add to your cart, add to your wish list, or purchase, return, exchange, or cancel, as well as previous transactions.
• Communications with us, including the information you include in communications with us, for example, when you submit a customer support request.
• Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, including how and when you interact with or visit the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services, including from your device, when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
• From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use personal information for the following purposes:

• Providing, adapting, and improving the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for delivery, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience for you, such as product recommendations based on your purchases. This may include using your personal information to improve and better tailor the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications via email, SMS, or mail, and to show you online advertisements for products or services within the Services or on other sites, including based on items you have previously purchased or added to your cart and other activities within the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and register for an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.
• Communicating with you. We use your personal information to provide you with customer support, respond to you promptly, provide you with efficient services, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil evidence proceedings, potential or actual disputes or other legal proceedings in court, and to enforce or investigate potential violations of our terms or policies.

• Microsoft Clarity
  We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replays in order to improve and promote our products/services.

  Website usage data is collected through cookies (first and third party) and other tracking technologies to determine the popularity of products/services and online activity. In addition, we use this information to optimize the site, for fraud/security purposes, and for advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

• With Shopify, suppliers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and delivery).
• With business and marketing partners to provide you with marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to ask us not to share information about you to show you targeted ads and marketing materials based on your online activity across different merchants and sites. You can exercise your right to opt out of these uses here.
• When you request us, give us your consent, or otherwise express your consent to disclose certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a commercial transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms and conditions of use or policies, and to protect or support the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services in order to provide and improve the Services. The information you submit within the Services will be transmitted and communicated to Shopify, as well as to third parties that may be located in countries other than your country of residence, in order to provide and improve the Services. In addition, to help us protect, develop, and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our Store, as well as with other merchants and Shopify. In these situations, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information here. Link to the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you access links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public spaces, including information you distribute on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to their use by us or any third party. The inclusion of such links does not, in itself, imply any endorsement of the content on those platforms or their owners or operators, except as noted within the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we are not aware of any specific instances where we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under the age of 16.

Security and storage of your information.

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure methods to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request where permitted by law.

• Right of access/information. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request that we erase the personal information we hold about you.
• Right to correction. You may have the right to request the deletion of inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, in certain situations and with certain exceptions.
• Right to opt out of sale or distribution for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "distribution" of your personal information or to opt out of the processing of your personal information for purposes that are considered to constitute "targeted advertising" as defined in applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our site with your Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as an opt-out request for the device and browser you are using to visit the site. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you can visit: https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your browser or device.
• Managing your communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where indicated in the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you have, including rights related to data processed by Shopify, you can visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. Under applicable law, you may designate an authorized representative to make requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require the representative to provide evidence that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner, in accordance with applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you have the right to challenge our decision by contacting us using the contact details below or by filing a complaint with your local data protection authority. For the EEA, you can find a list of relevant data protection supervisory authorities here.

International transfers

Please be advised that we may transfer, store, and process your personal information outside of the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the United Kingdom, as applicable, unless the data transfer is to a country that has been found to provide an adequate level of protection.

Changes to this Privacy Policy

We may periodically update this Privacy Policy, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this site, update the "Last Updated" date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, please call us or send us an email at: doctorcip@doctorcip.eu or contact us at Strada Dezrobirii 67, Craiova, DJ, 200519, RO For the purposes of applicable data protection legislation, we are the personal data controller with respect to your information.